The first dispatching form you need before taking on clients is “your service contract”. Take a little time to list on a piece of paper what you are willing to do in your dispatch business, how much money you will charge (% or flat rate), how you will get paid (paypal, credit cards, paper check), how long you will wait to get paid.
Next. Determine the things you will require new your client to do for your company while you are contracted, example: the assignment of a a certain number of trucks to be dispatched exclusively by your company. (I suggest at least one). This may seem like a little thing, but I have learned from experience, if you do not spell things out in plain English in your contract, you’ll have grief and probably mess-up your cash-flow.
The last thing that you must have on your contract is “signatures”. Without the signature you don’t have a contract, and you are working for free. Get a signature on your contract. You should sign, and your client should sign. It is also a good idea to have a service start date on the contract. The contract is for your protection as a business owner. No, you may not need to go to court about a breach of contract, but if you do need to, have a valid contract, get the signatures. Do not start working for ANY client without it. I don’t care if it’s your brother. No contract, no work.
Below is a list of the technical stuff you’ll need included in your contract:
- Your company name and address
- Your Clients name, MC#, contact info
- The duration of the contract
- Is it going to be an exclusive service?
- Your responsibilities as a service provider. (You’ll need a detailed accounting of what your service will give for what you are going to ask your client to pay for.
- Your fees
- Your payment method and schedule
- Your clients responsibilities
- A signature line for both parties
- The date the contract will be in effect
- Is there going to be a trial period and how long
- The expiration date of the contract
You may be able to get a pre-made contract form from stores like Office Depot, or a stationary shop. The important thing to remember is that you spell out everything you want in the dispatch service contract. If it’s not there write it in. It doesn’t need to have all that legal gorgon if you are writing your own contract. Make sure the conditions of the contract CLEAR and indicates that both parties agree to the conditions. Remember the court shows where the plaintiff goes in and all he has is a signed piece of paper. Well, get the signature, and deliver what you say you will.